Everything an AI support agent should do.
Zurvo answers from your own content and cites its sources, hands off to your team when it can't help, captures leads, and gives you the analytics, roles, and controls to run it well.
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Grounded AI
Answers from your content, with the sources to prove it.
Zurvo answers only from your website and documents, and every answer carries a source trail your visitors can check. When the evidence is thin, it says so and hands off instead of guessing.
- Retrieves the passages most relevant to each question
- Writes the answer constrained to that evidence
- Claims nothing your content can't support
Knowledge base
Built from the content you already have.
Point Zurvo at your website and upload your documents — it crawls, parses, and indexes them into one knowledge base. When your content changes, re-sync and the chatbot is current again.
- Parses robots.txt and sitemaps, honors Disallow rules
- Prioritizes high-value pages, with SSRF defenses
- Crawl limits scale by plan, from 100 to 1,000 pages
Human handoff
Your team takes over when it matters.
Conversations that need a person land in your shared team inbox with the full history and the sources the bot used. Assign, reply, and keep the important ones on an SLA.
- Abstains, hits a sensitive topic, or the visitor asks for a person
- Full history and referenced sources travel with it
- See how the bot decides in Grounded AI
AI Insights
Find the questions it missed. Fix them in one click.
Zurvo surfaces the questions customers asked that your content couldn't answer, grouped and ranked by how often they come up. Answer the top one and it's resolved for every future visitor.
- Near-duplicate questions grouped together
- Ranked by how often they came up
- Answer the top item and resolve it for every future visitor
Lead capture
Turn conversations into leads.
Zurvo detects buying intent and asks for a name, email, or phone at the right moment — or shows a proactive form. New leads land in your dashboard, deduplicated and ready to follow up.
- Deduplicated and rate-limited, so you get clean leads not noise
- No form required for a visitor who's already sold
- Bulk-scan existing conversations to recover details you missed
Chat widget
One script tag, styled like your brand.
Paste one line of HTML and the widget is live — on WordPress, Shopify, Webflow, or a custom site. Match your colors and greeting, add a help center hub inside the chat, and let visitors upload photos Zurvo can read with AI vision.
- Runs on WordPress, Wix, Squarespace, Shopify, Webflow, or custom
- It's an embed, not a plugin you have to maintain
- If you can paste a line of HTML, you can run Zurvo
Analytics
See what customers ask, and what gets resolved.
Track conversations, resolution, leads captured, and the topics customers care about most. Know where your chatbot is winning and where to point your content next.
- Conversations: the raw volume of demand absorbed
- Leads captured: visitors who became named prospects
- Messages and conversion rate (leads ÷ conversations)
Team & roles
The right access for every teammate.
Owners, admins, agents, and viewers — plus custom roles — so agents can work conversations without touching settings, and viewers can see the numbers without touching a customer. Run multiple organizations from one account.
- Agents work conversations without rewiring handoff settings
- Viewers see the numbers without touching a customer
- The same permission model runs through the whole platform
Security & control
Your data stays yours.
Every organization's knowledge, conversations, and leads are isolated at the database level, and your content trains nothing outside your own account. Role-based access and audit logs keep you in control of who does what.
- Knowledge, conversations, and leads never shared across the platform
- Your content trains nothing outside your own account
- Owner, admin, agent, viewer, plus custom roles
Why teams choose Zurvo.
How an AI chatbot trained on your own content compares to generic AI chatbots and building in-house.
| Capability | Zurvo | Generic AI Chatbots | Build In-House |
|---|---|---|---|
| Answers from your own content | ✓ | ✗ | ~ |
| Shows where answers come from | ✓ | ✗ | ~ |
| Human handoff and team inbox | ✓ | ~ | ~ |
| RBAC and multi-tenant data isolation | ✓ | ~ | ~ |
| Live in days, not quarters | ✓ | ✓ | ✗ |
Every feature above, live on your website in about five minutes.
Train Zurvo on your content, answer customers with citations, and hand off to your team when it counts.
3-day free trial · Monthly or annual billing · Cancel anytime