AI Chatbot for Customer Support.
An AI chatbot for customer support that answers 24/7 from your own content, hands off to your team with context, and shows the questions your site doesn't answer.
3-day free trial · Monthly or annual billing · Cancel anytime
Answers at any hour
Answer customers instantly, even at 9pm.
People don't only need help during business hours — they want an answer the moment they have a question. Zurvo replies right away from your own content, any hour of the day, so a visitor at 9pm gets a real answer instead of a silent page or a slow email. Your team wakes up to fewer tickets, not more.
- Answers around the clock, including nights, weekends, and holidays
- Replies from your own website and documents, not generic scripts
Empty the inbox
Take the repeat questions out of your inbox.
An overflowing inbox and endless phone tag come from the same place: the same questions asked over and over. Zurvo handles those in chat before they ever become a ticket, so your inbox holds the conversations that actually need your team — not another round of the questions you answer every day.
- Deflects the common questions before they turn into tickets
- Cuts the phone tag by answering the moment a visitor asks
Handoff with context
Hand off to a person with the full conversation.
When a question needs a human, Zurvo passes it to your team with the whole conversation attached and an email notification, so no one starts from scratch. Your team works from an inbox with statuses and SLA targets, so every handed-off conversation has an owner and nothing slips through.
- Hands off with the full chat history and an email alert
- A team inbox with statuses and SLA targets keeps every conversation owned
Trustworthy answers
Give answers you can trust, not guesses.
A support answer that's wrong is worse than no answer at all. Zurvo answers only from your own content, and when a question isn't covered it says so instead of inventing something. You get help that customers can rely on, and you always know when a question needs a person to step in.
- Grounded in your own content, so answers match your real policies
- Says "I don't know" rather than making something up
Close the gaps
See the questions your site doesn't answer yet.
Zurvo saves every conversation and shows you what customers ask most — including the questions it couldn't answer because your site doesn't cover them. That's a running list of the help content to add, so your chatbot deflects more over time and your team fields fewer repeats.
- See the real questions your visitors ask, including the ones you're missing
- Know exactly what to add to your site to deflect more tickets
An AI chatbot for your customer support.
Zurvo answers your customers 24/7 from your own content, hands off to a live agent with the full conversation when a person is needed, and shows you the questions your site doesn’t answer yet. It learns from your website and the documents you upload, so your inbox holds the conversations that truly need a human — not another round of the same questions you could deflect.
See grounded AI, human handoff, and AI Insights. Plans start at $39/mo with a 3-day trial — see pricing or try it live.
Frequently asked questions.
How does an AI chatbot help customer support?
It answers the common questions 24/7 from your own content, so fewer of them ever become a ticket. When a customer needs a person, Zurvo hands the conversation to your team with full context, and Insights shows you which questions your site doesn't answer yet — so your team spends its time where it's actually needed.
Will it answer with our real support information?
Yes. Zurvo learns from your own website and any documents you upload, so it answers with your real policies, hours, and procedures — not generic information. If a question isn't covered by your content, it says so honestly instead of guessing.
What happens when a customer needs a human?
Zurvo hands the conversation to your team with the full chat history attached and sends an email notification. Your team works from an inbox with statuses and SLA targets, so every handed-off conversation has an owner and nothing gets dropped.
Does it work after hours?
Yes. Zurvo answers 24/7, including nights and weekends when your team is offline. Customers get an instant answer, and anything that needs a person is captured with context and waiting for your team in the morning.
How long does it take to set up?
About five minutes. You point Zurvo at your website, it trains on your content, and you add the widget with one line of code. Plans start at $39/mo with a 3-day free trial.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime