AI Chatbot for Operations Teams.
An AI chatbot for operations teams that answers repeat questions 24/7, routes what needs a person to your team, and keeps answers consistent with your policies.
3-day free trial · Monthly or annual billing · Cancel anytime
Fewer interruptions
Deflect the questions that interrupt your team all day.
The same questions come in over and over — scheduling policies, service areas, what to expect on the day of service. Every one of them pulls someone off the work to answer it. Zurvo handles those from your website the moment they're asked, so your team stops fielding the same requests and gets their day back.
- Answers repeat questions on scheduling, service areas, and what to expect
- Runs on your site around the clock, so nothing waits for business hours
Consistent answers
Keep every answer consistent with your real policies.
When answers come from whoever happens to pick up, customers hear different things. Zurvo answers from your own website and the documents you upload, so it gives the same correct policy every time. If a question isn't covered by your content, it says so instead of guessing — no made-up answers that create work later.
- Trained only on your website and uploaded documents, not generic info
- Says "I don't know" rather than inventing a policy it can't back up
Free up dispatch
Stop phone volume from tying up dispatch.
When routine questions land on the phone, they tie up the same people who keep jobs moving. Zurvo takes the routine calls off the line by handling them in chat, so your phone is open for the requests that actually need a person. Less time on hold for customers, less noise on the line for your team.
- Handles routine questions in chat instead of on the phone
- Keeps the line clear for the requests that truly need dispatch
Route only what matters
Send a person only the conversations that need one.
Not every question needs a human, but some do. Zurvo answers what it can and hands off the rest to your team with the full conversation attached and an email notification, so whoever picks it up starts with context instead of a cold start. Your team spends its time on the requests that actually need judgment.
- Hands off to your team with the full conversation and an email alert
- Routes the exceptions to a person while handling the routine itself
Know the gaps
See which questions your policies don't answer yet.
Zurvo saves every conversation and shows you what people ask most — including the questions it couldn't answer because your content doesn't cover them. That's a running list of the policies to document and the gaps to close, so the same confusion stops coming back to your team.
- See the real questions your visitors ask, including the ones you're missing
- Know exactly what to document next to cut the repeat questions
An AI chatbot for your operations team.
Zurvo answers the repeat questions 24/7, keeps every answer consistent with your own documented policies by answering only from the content you give it, and routes only the conversations that need a person — with the full context attached. It learns from your website and the documents you upload, so your team stops fielding the same questions all day — the heart of reducing your ticket volume — and gets their time back.
See grounded AI, human handoff, and your knowledge base. Plans start at $39/mo with a 3-day trial — see pricing or try it live.
Frequently asked questions.
How does an AI chatbot help an operations team?
It takes the repeat questions off your team's plate. Zurvo answers the routine questions about scheduling, service areas, and policies around the clock, keeps those answers consistent with your documented content, and routes only the conversations that need a person — with full context — so your team stays on the work.
Will it answer with our actual policies?
Yes. Zurvo learns from your own website and any documents you upload, so it answers with your real scheduling policies, service areas, and procedures — not generic information. If a question isn't covered by your content, it says so instead of guessing, so customers never get a made-up answer.
What happens when a question needs a person?
Zurvo hands the conversation to your team with the full chat history attached and sends an email notification. Your team also has an inbox with statuses and SLA targets, so nothing gets lost and whoever picks it up starts with the context instead of a cold start.
Can it book or change appointments?
No. Zurvo doesn't book appointments or touch your schedule. It captures the request — name, contact, and what the customer needs — and routes it to your team, so your dispatcher stays in control of the calendar.
How long does it take to set up?
About five minutes. You point Zurvo at your website, it trains on your content, and you add the widget with one line of code. Plans start at $39/mo with a 3-day free trial.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime