AI Chatbot for Appliance Repair.
An AI chatbot for appliance repair companies that answers brand, diagnostic-fee, and availability questions 24/7 and captures the repair request as a lead.
3-day free trial · Monthly or annual billing · Cancel anytime
Customer support, 24/7
Do you work on my brand of appliance?
Zurvo answers that from your own brand and service pages the moment they ask — whether it's a Samsung fridge, an LG washer, a Sub-Zero, a Speed Queen, or a Bosch dishwasher under a builder's warranty. A fridge full of thawing food doesn't wait for office hours, and neither should the answer. Visitors get a yes or no instead of hunting through your site and giving up.
- Answers brand and appliance-type questions from your own coverage list
- Keeps answering on Sunday night, when the dryer full of work clothes quits
Price transparency
Explain your diagnostic fee once, on your terms.
Every caller asks the same two things: what's the trip charge, and does it come off the repair if I go ahead. Zurvo answers with your real diagnostic fee and your real policy, pulled from your own website and documents — and if something isn't in your content, it says it doesn't know rather than quoting a number you never posted. Customers arrive at the phone call already knowing the deal, so nobody feels ambushed at the door.
- Quotes your posted diagnostic fee and whether it applies toward the repair
- Never invents a price your tech has to walk back in the kitchen
Repair or replace
Handle the 'is it even worth fixing?' question.
A 12-year-old dryer with a $300 control board is a different conversation from a 3-year-old washer with a bad pump. If your site covers repair-versus-replace guidance — typical appliance lifespans, when a compressor is worth it, your policy on older units — Zurvo shares it, so the customer arrives informed instead of skeptical. And when the question needs a technician's judgment, it says so and captures their details for a callback.
- Shares your own repair-vs-replace guidance instead of a generic rule of thumb
- Routes judgment calls to your team rather than guessing
More leads
Turn same-day hopefuls into booked-out callbacks.
People landing on your site want to know if you can come today. Zurvo answers with whatever your site says about availability and scheduling, then captures the request — name, phone, the appliance, the brand, and what it's doing — so your dispatcher can call back and lock in the slot. The visitor who would have closed the tab and called a competitor becomes a lead in your inbox, with the details your tech needs already attached.
- Collects the appliance, brand, and symptom along with name and phone
- Emails your team the request the moment it's captured
Know your customers
See which brands and repairs people keep asking about.
Zurvo saves every conversation and shows you the questions it couldn't answer. If visitors keep asking about a brand you service but never listed, an appliance type your site skips, or a suburb you actually cover, you'll see it — and fixing your site turns those missed questions into booked jobs. It's the closest thing to hearing every call your office never got.
- See unanswered questions, like brands and models your site never mentions
- Know exactly what to add to your site to win more repair calls
An AI chatbot for your appliance repair business.
Zurvo is an AI chatbot for appliance repair companies that answers brand-coverage, diagnostic-fee, and availability questions the moment a visitor lands and captures the repair request as a lead. When a fridge stops cooling, the owner has three questions: do you work on this brand, what does the visit cost, and can you come today. If your website can’t answer them in the first minute, they call someone whose site can. Zurvo answers all three from your own content, 24/7, and captures the repair request so your dispatcher can call back and book it.
How it works:
- Point Zurvo at your website. It trains on your pages and uploaded documents — your brand list, service area, diagnostic fee, and policies.
- Add one line of code. The chat widget is live on your site in about five minutes.
- Get repair requests by email. Zurvo answers visitors around the clock, captures the appliance, brand, symptom, and contact details, and notifies your team immediately.
Zurvo’s Insights show you the unanswered questions — the brands and repairs people ask about that your site never mentions — so your website keeps getting better at winning calls. It fits neatly into a dispatch-driven shop; see how operations teams use Zurvo. Plans start at $39/mo with a 3-day trial — see pricing.
Frequently asked questions.
How does an AI chatbot help my appliance repair business?
It answers the questions that decide whether someone calls you: which brands you service, what the diagnostic fee is, and whether you can come out soon. It does that 24/7 from your own website, captures the visitor's name, phone, and appliance details as a lead, and emails your team right away — so the fridge emergency at 9 p.m. becomes tomorrow's first job instead of a competitor's.
Will it know which brands and appliances we service?
Yes. Zurvo trains on your own website and any documents you upload, so brand-coverage answers come from your actual list — the brands you take, the ones you don't, and things like sealed-system or warranty work. If a visitor asks about a brand your site doesn't mention, it says it doesn't know and you'll see the gap in Insights.
How does it handle diagnostic fee questions?
It answers with your posted fee and your policy — including whether the fee applies toward the repair — exactly as your site states it. It only answers from your content, so it will never make up a price. If your fee isn't published anywhere, it tells the customer it doesn't have that information and captures their details for a callback.
Can it schedule the repair visit?
No. Zurvo doesn't book appointments or manage your calendar. It captures the request — name, phone, appliance, brand, and the symptom — and sends it to your team, so your dispatcher confirms the time window and keeps control of the routes.
How long does it take to set up?
About five minutes. You point Zurvo at your website, it trains on your content, and you add the widget with one line of code. Plans start at $39/mo with a 3-day free trial.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime