AI Chatbot for Auto Repair Shops.
An AI chatbot for auto repair shops that answers diagnostic, service, and drop-off questions 24/7, captures the repair request, and emails your advisor fast.
3-day free trial · Monthly or annual billing · Cancel anytime
After the bays close
Answer the check engine light at 10pm.
Cars don't break on a schedule. The check engine light comes on during the commute home, the brakes start grinding on a Sunday errand, the car cranks but won't start in the driveway before work. That driver is on your website tonight, deciding between you and the shop down the road — and your service advisor is asleep. Zurvo answers the moment they land: what you work on, whether you take early drop-offs, how the process works — so the car is in your lot at opening instead of someone else's.
- Handles no-start, warning-light, and brake questions in real time
- Covers nights and weekends, when your counter is closed but drivers are searching
How it works
Live on your website in three steps.
There's no software project between you and this. Zurvo reads your website — plus anything you upload, like a services list, your diagnostic fee, warranty terms, or shuttle and loaner policy — and builds every answer from that content alone. Installing it is a one-line paste into your site. Anything outside your published material gets an 'I don't know' instead of a price you never set.
- 1. Give Zurvo your website address and upload files like a services list or warranty sheet
- 2. Paste the one-line embed — most shops finish before the next car is on the lift
- 3. It answers visitors, captures repair requests, and flags what it couldn't answer
The questions your advisor answers all day
What questions can a chatbot answer for an auto repair shop?
An auto repair chatbot can answer the questions your service advisor repeats between every ticket: which makes you service, what the diagnostic fee is and whether it applies toward the repair, whether you use OEM or aftermarket parts, what your parts-and-labor warranty covers, and whether you do state inspections or just repairs. Zurvo answers from your own website, so a shop that specializes in European imports and a shop that turns away nothing each get answers that match reality. Ask it about a make or service your site doesn't mention, and it says it doesn't know instead of guessing.
- Answers makes-serviced, diagnostic-fee, parts, warranty, and inspection questions with your real policies
- Handles the logistics too — night drop, shuttle, loaners, how long a typical diag takes
Quotes without the guesswork
Can a chatbot quote a brake job?
Only if you've published the price. Zurvo answers pricing questions strictly from your own website and documents — your posted diagnostic fee, your oil change or alignment pricing if you list it — and it will not invent a number for a brake job, a timing belt, or a transmission. When a price isn't in your content, it says so and captures what an estimate actually needs: the year, make, model, and what the car is doing, plus the customer's name and phone. Your advisor calls back with a real quote instead of walking back a number a bot made up.
- Quotes only prices you've published — never invents a repair estimate
- Collects year, make, model, and symptom so your advisor calls back ready to quote
Know what you're missing
See the jobs your website is losing.
Some repair orders die silently: a driver asks your website something it doesn't say, gets nothing, and calls the dealership. Zurvo makes those misses visible — every conversation is stored, and the unanswered questions get flagged, whether that's diesels, hybrids, TPMS programming, or extended-warranty claims. Answer them on your site once and stop losing that same job over and over.
- Spot the makes, services, and policies drivers ask about that your site doesn't cover
- Close the gaps and win the repair orders you're currently losing
An AI chatbot for your auto repair shop.
Zurvo is an AI chatbot for auto repair shops that answers your website visitors 24/7 and captures the repair requests your front counter can’t get to. Drivers show up on your site with a warning light, a noise, or a no-start — usually at night, and always wanting to know three things: do you work on my car, roughly what will this cost, and can you get me in. Zurvo answers from your own services, policies, and pricing, and lead capture collects the name, phone, vehicle, and symptom so your advisor calls back ready to write the ticket.
Because Zurvo gives grounded answers, it won’t invent a brake-job price or claim you service a make you don’t — it says it doesn’t know, and captures the lead instead. When a conversation needs a person, human handoff emails your team and lets anyone jump in and take over the chat. And AI Insights shows you every question your site couldn’t answer, so your service pages keep getting better. Wearing every hat in the shop yourself? There’s a dedicated look at that setup on the business owners page.
Try it against your own website first: plans start at $39/mo with a 3-day free trial — pricing details here, start your trial, or poke at the live demo.
Frequently asked questions.
How does an AI chatbot help my auto repair shop?
It covers the two moments your counter can't: after hours, when cars actually break, and mid-day, when your advisor is with a customer and the phone rings anyway. Zurvo answers from your own website 24/7, captures the visitor's name, phone, vehicle, and symptom, and emails your team right away — so the car shows up at your shop instead of a competitor's.
Will it know which makes and services we offer?
Yes, as long as your website or uploaded documents say so. Zurvo trains on your own content, so it reflects your actual shop — import specialist, domestic, diesel, or everything with wheels. If someone asks about a make or service you haven't listed, it says it doesn't know rather than guessing, and the question shows up in Insights so you can add it.
Can it book the appointment?
No. Zurvo doesn't touch your scheduler or your bays. It captures the request — who the customer is, how to reach them, the vehicle, and what it's doing — and emails it to your team. Your advisor calls back, quotes the job, and books the slot, so you keep control of the schedule. Anyone on your team can also take over a chat live.
Will it make up repair prices?
No. Zurvo only answers from your published content, so if your diagnostic fee or oil change price is on your site, it quotes that — and if a price isn't published, it says it doesn't have it and captures the customer's details for a real estimate. It will never throw out a number your advisor has to walk back at the counter.
How long does setup take, and what does it cost?
About five minutes, most of it waiting for the crawl. Zurvo trains on your website content, then one pasted line of code puts the widget live. Plans start at $39/mo following a 3-day free trial; a card is needed to begin, and canceling doesn't require talking to anyone.
Related reading for auto repair shops.
Guides and calculators on the phone, front-desk, and website questions we hear most from this trade.
- Answering service pricing comparison Per-minute vs. per-call vs. flat-rate plans, and the hidden fees on real bills.
- Answering service cost calculator Put in your own call volume and see the monthly and yearly bill.
- Speed to lead: why answering first wins the job The first business to respond usually gets the work. Here is the data.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime