AI Chatbot for Counseling & Therapy Practices.
An AI chatbot for counseling practices that answers new-client, telehealth, and rate questions 24/7, captures consultation requests, and never plays therapist.
3-day free trial · Monthly or annual billing · Cancel anytime
The 11pm inquiry
Be there when someone finally reaches out.
Most people look for a therapist late at night, after weeks or months of deciding to. They land on your site with practical questions — are you accepting new clients, do you offer telehealth, what does a session cost — and if the page doesn't answer, many close the tab and don't try again for a long time. You're in session all day and can't take those calls anyway. Zurvo answers the moment they ask, from your own website, so the hardest step someone takes that week doesn't end at an unanswered question.
- Answers availability, telehealth, and rate questions the moment they're asked
- Covers evenings and weekends — when people actually look for a therapist
How it works
Live on your website in three steps.
Zurvo reads your website — plus anything you upload, like your practice policies, fee schedule, or new-client paperwork overview — and builds every answer from that content alone. Installing it is a one-line paste into your site, whether it's Squarespace, WordPress, or a therapist-directory site builder. If a visitor asks something your content doesn't cover, it says it doesn't know instead of improvising — which matters more in this field than any other.
- 1. Point Zurvo at your website and upload documents like your fee schedule or FAQ
- 2. Paste the one-line embed — most practices finish between sessions
- 3. It answers visitors from your content, captures consultation requests, and notes every question it couldn't answer
Front-desk questions only
What questions can a chatbot answer for a counseling practice?
A counseling-practice chatbot can answer the practical, pre-consultation questions prospective clients ask: whether you're accepting new clients, whether sessions are telehealth or in person, session length and fees as published, whether you offer a sliding scale, which ages and concerns you work with, and what a first session looks like. Zurvo answers those from your own website — and only those. It is not a therapist: it never gives mental-health advice, never assesses what someone shares, and never suggests whether therapy is right for them. Someone in crisis needs the 988 Suicide & Crisis Lifeline or 911, not a website chat — and your site can say exactly that, prominently, with Zurvo handling the practical questions around it.
- Answers availability, format, fees, specialties, and first-session questions from your content
- Never gives advice, never assesses, never plays clinician — the practical questions only
From inquiry to consultation
Capture the consultation request while they're ready.
Most practices start new clients with a brief phone consultation — but the person deciding at 11pm can't call, and by morning the resolve may be gone. Zurvo captures the request in the moment: name, contact details, and whether they're asking about individual, couples, or family work — it doesn't need to know why they're seeking therapy. The request lands in your email, and you schedule the consultation when you're between sessions — Zurvo doesn't touch your calendar.
- Collects name and contact details the moment someone decides to reach out
- You schedule the consultation — nothing is booked without you
Know what you're missing
See what prospective clients ask that your site can't answer.
Every conversation is saved, and the questions Zurvo couldn't answer get flagged. If visitors keep asking whether you offer EMDR, whether you see teens, whether evening slots exist, or whether you provide superbills for out-of-network reimbursement, you'll see it — and one paragraph added to your site answers it for every visitor after. Practices rarely hear the questions that made someone leave; now you do.
- Spot the specialties, formats, and policies visitors ask about that your site doesn't cover
- Fill the gaps and stop losing the clients who almost inquired
An AI chatbot for your counseling practice.
Zurvo is an AI chatbot for counseling and therapy practices that answers prospective clients’ practical questions — availability, telehealth, session fees, specialties — from your own website, 24/7, and captures consultation requests for you to schedule. Reaching out to a therapist takes real effort, and it mostly happens at night, when you’re off the clock and your phone goes to voicemail anyway. The questions are rarely clinical: are you accepting new clients, do you take my insurance, is it virtual or in your office, how much per session. Zurvo answers those the moment they’re asked, and lead capture collects the person’s name and contact details so you can offer a consultation while they’re still looking.
The boundary is deliberate and worth stating plainly: Zurvo is not a therapist and doesn’t pretend to be. With grounded answers, it only says what your website says — it won’t offer advice, weigh in on what someone shares, or invent a sliding-scale rate you never published. Anything it can’t answer, it admits, and when a conversation should reach a human, human handoff emails you and lets you take over the chat yourself. AI Insights then shows you every question your site couldn’t answer — the unlisted specialty, the superbill policy, the evening availability — so the site keeps getting better at speaking for you while you’re in session.
Try it against your own website first: plans start at $39/mo with a 3-day free trial — see pricing, start your trial, or try the live demo.
Frequently asked questions.
How does an AI chatbot help my counseling or therapy practice?
It answers the practical questions prospective clients have at the exact moment they work up the nerve to look — usually at night, when you're unreachable — and captures their consultation request so you can respond between sessions. You spend less time returning logistics-only voicemails, and fewer people give up because a simple question went unanswered.
Will it give mental-health advice or respond to what someone is going through?
No. Zurvo answers front-desk questions from your website — availability, fees, format, specialties — and captures contact details. It does not give advice, assess anything a visitor shares, or act as any kind of clinical resource. A person in crisis should contact the 988 Suicide & Crisis Lifeline or 911, and your website should say so plainly alongside the chat.
Can it tell someone whether I take their insurance?
It relays exactly what your website states — the panels you list, your self-pay rates, whether you provide superbills for out-of-network claims — and cites the page. It never verifies a specific person's coverage or estimates their reimbursement; it captures that question and passes it to you to confirm.
Can it schedule sessions or consultations?
No. Zurvo doesn't connect to your calendar. It captures the consultation request — name, contact details, and what kind of counseling they're asking about — and emails it to you, so you decide who fits your caseload and when the consultation happens. You can also step into any conversation yourself.
How long does setup take, and what does it cost?
About five minutes: Zurvo trains on your website, then one pasted line of code puts the widget live. Plans start at $39/mo after a 3-day free trial — a card is required to start, and solo practices generally fit the smallest plan.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime