AI Chatbot for Equipment Rental Companies.
An AI chatbot for equipment rental companies that answers rate, towing, and delivery questions 24/7 and captures rental requests before they call the next yard.
3-day free trial · Monthly or annual billing · Cancel anytime
Rate questions, answered
What does a renter ask before they pick a rental yard?
The same things your counter answers all day: the daily and weekend rate on a mini excavator, whether the skid steer comes with a bucket or forks, if there's a half-day rate, what the fuel policy is, and what time Monday counts as one weekend day instead of three. Renters price two or three yards before they commit, and the one that answers first usually gets the trailer hooked up. Zurvo answers from your own rate pages and rental policies the moment the question is asked — at 9pm before a Saturday project the same as mid-morning on a Tuesday.
- Answers daily, weekend, and weekly rate questions with the rates you actually publish
- Covers fuel policy, return times, and attachment questions without a phone call
Towing and transport
Can I tow it with my truck, or do you deliver?
Half your DIY renters don't know what their vehicle can pull. A towable boom lift, a trencher on a single-axle trailer, a 10,000-pound mini excavator — each one is a different answer, and getting it wrong means a customer standing at your counter with the wrong truck. Zurvo explains what your site says about trailer weights, hitch and vehicle requirements, and your delivery service — coverage area, fees, how to arrange it — so the renter shows up ready or asks for delivery in the first place. When your site doesn't cover a machine, it says it doesn't know instead of guessing at a tow rating.
- Answers trailer, hitch, and towing-capacity questions from your own equipment pages
- Explains your delivery area and fees so undersized-truck surprises stop at the website
Paperwork and policies
Handle deposit, damage waiver, and insurance questions upfront.
Rental friction lives in the fine print: how much the deposit is, what the damage waiver covers, whether a contractor needs to show a certificate of insurance, what ID a homeowner needs, who's allowed to run a scissor lift. Zurvo answers those from your published policies, so first-time renters arrive with the right documents and your counter isn't re-reading the rental agreement out loud over the phone. For account and credit questions that need a person, it captures the conversation and hands it to your team.
- Explains deposits, damage waivers, ID, and COI requirements from your own content
- Routes contractor account and credit questions to your team with the transcript attached
Capture the rental request
Turn a rate check into a rental request.
A visitor asking about weekend rates on an aerator is a rental you either capture or lose. Zurvo collects the request in the same conversation — name, phone, the machine they need, the dates, pickup or delivery — and emails it to your counter right away. It doesn't touch your reservation system or promise a unit is available; your team confirms availability and closes the rental. What changes is that the Friday-night project planner becomes a request waiting at opening instead of a customer at a competitor's counter.
- Captures name, phone, machine, dates, and pickup-or-delivery in one conversation
- Emails the request to your team immediately — you confirm availability and book it
Know your renters
See which machines your website is losing rentals on.
Missed rentals usually leave no trace — the visitor checks a rate, finds nothing, and calls the next yard. Zurvo changes that: it retains every conversation and reports which questions went unanswered, whether that's stump grinders, telehandlers, or whether homeowners can rent from you at all. One new page per pattern, and those invisible losses start converting.
- Spot the machines and attachments renters ask about that your site doesn't list
- See every unanswered policy question so your pages keep getting better
An AI chatbot for your equipment rental business.
Zurvo is an AI chatbot for equipment rental companies that answers renters’ rate, towing, and policy questions on your website 24/7 — from your own content only — and captures each rental request with the machine, dates, and contact details attached. Rental questions come in waves your counter can’t always catch: the contractor pricing a telehandler at 6am, the homeowner planning a Saturday trenching job on Thursday night, the first-timer who has no idea whether their SUV can pull your wood chipper.
Here’s how it works:
- Train it on your fleet and policies. Point Zurvo at your website and upload documents — rate sheets, rental agreements, equipment specs. It answers from that content via the knowledge base, and because every answer is grounded in your content, it says it doesn’t know rather than inventing a rate or a tow rating.
- Add it with one line of code. No plugin, no developer — the widget goes on every page in about five minutes.
- Get rental requests, not just chats. Zurvo captures the visitor’s name, phone, machine, and dates, emails your counter immediately, and Insights shows you which machines and policies people ask about that your site doesn’t cover.
If you’re juggling the counter, the yard, and deliveries at once, see how operations teams use Zurvo to keep first contact off the phone line. Plans start at $39/mo with a 3-day trial — see pricing or try it live.
Frequently asked questions.
Will it quote my actual rental rates?
It answers with whatever you publish. Zurvo trains on your own website and any files you upload — rate sheets, rental policies, equipment specs — so a question about the weekly rate on a skid steer gets your number, not a generic one. If a machine isn't on your site, it says so instead of inventing a price.
Can it answer towing and delivery questions?
Yes, from your own content. If your equipment pages list trailer weights, hitch requirements, or minimum tow vehicles, it uses them; same for your delivery area and fees. When your site doesn't cover a machine, it says it doesn't know rather than guessing at what someone's half-ton can pull.
How does an AI chatbot help my equipment rental business?
It answers the questions that decide where a renter goes — rates, towing requirements, delivery, deposits, damage waivers — around the clock, and captures the rental request with the machine, dates, and contact details. Your counter starts the day with requests to confirm instead of a voicemail box of rate checks.
Can it check availability or reserve equipment?
No. Zurvo doesn't connect to your rental or reservation system. It captures the request — who, which machine, which dates, pickup or delivery — and emails it to your team, and you confirm availability and complete the booking the way you do now.
What does Zurvo cost, and how long does setup take?
Five minutes, give or take: Zurvo trains on your fleet and policy pages, then a single line of code puts the widget live. After the 3-day trial — which takes a card to open — plans run from $39/mo, and you can cancel on your own whenever.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime