Zurvo

AI Chatbot for Massage Therapy Studios.

An AI chatbot for massage studios that answers service, pricing, and first-visit questions 24/7 and captures appointment requests while you're in session.

3-day free trial · Monthly or annual billing · Cancel anytime

Zurvo AI chatbot for Massage Therapy Studios
24/7
Always answering
~5 min
Typical setup
3 days
Free trial

Quiet room, silent phone

Answer the next client while your hands are on the table.

A massage room is the one workplace where the phone is off on purpose. For a solo LMT or a small studio, that means every call during a session goes to voicemail — and the person asking about a 90-minute deep tissue books somewhere that picked up. Zurvo answers them on your website the moment they ask: your session lengths, your rates, whether you have evening availability, where to park. The inquiry that used to wait until your next break becomes a request in your inbox.

  • Answers session, pricing, and availability questions while you're in session
  • Works evenings and weekends, when most people look for a massage
A Zurvo widget answer for a massage client drawn from the studio's own service menu

Your menu, explained

What questions can a chatbot answer for a massage studio?

The front-desk ones: what your studio offers and how a visit works. Zurvo answers how your menu describes Swedish versus deep tissue, your 60- and 90-minute rates, hot stone and prenatal offerings, add-ons like cupping or aromatherapy, gift certificates, memberships, and your cancellation policy — all from your own website. First-timers get the answers they're nervous to call and ask: what to wear, how draping works, whether to arrive early for the intake form.

  • Explains your modalities, session lengths, and rates as your menu states them
  • Walks first-time clients through what to expect at their visit
Zurvo chat widget on a massage studio website with quick links to services and policies

Front desk, not medical advice

It knows your menu, not medicine.

Clients ask health-shaped questions, and a chatbot has no business answering them. Zurvo won't say whether massage is right for an injury, a condition, or a stage of pregnancy, and it doesn't give treatment advice — it shares what your site states, like your prenatal policy or intake requirements, and hands the health conversation to you, the licensed professional. Same with coverage: if your site explains HSA/FSA or insurance receipts, it relays exactly that and nothing more.

  • Answers front-desk questions only — health questions go to the therapist
  • States your published payment and HSA/FSA info; never verifies coverage
Zurvo handing a massage studio conversation to a person when a client's question needs the therapist

More filled table time

Capture the appointment request with the details attached.

An empty slot on the table is revenue you never get back. Zurvo asks in the chat — the service they want, session length, a preferred therapist if you list your team, and the times that work — and captures their name and phone with it. The request lands in your email right away, and you can jump into any conversation live. When you call back between sessions, you're confirming a time, not starting from hello.

  • Collects the service, session length, preferred times, and contact details
  • Emails you each request the moment it's captured — take over the chat anytime
Zurvo lead-capture form collecting a client's name and phone on a massage studio website

Know what clients want

See the services people ask for that your site never mentions.

Every conversation is saved, including the ones where Zurvo came up empty. Maybe visitors keep asking about couples massage, sports massage before race season, chair massage for offices, or whether you sell gift cards online — and your site says nothing. If the same request keeps coming up empty, that's your next service page — with open table time waiting behind it.

  • Spot demand for services and add-ons your site doesn't cover yet
  • Read what it couldn't answer and let that steer your next update
Zurvo AI Insights showing the questions a massage studio's chatbot couldn't answer

An AI chatbot for your massage therapy studio.

Zurvo is an AI chatbot for massage therapy studios that answers service, pricing, and first-visit questions from your own website 24/7 and captures the appointment request as a lead. Massage is hands-on, one client at a time, in a room where the phone stays silent — which means the people researching a deep tissue session at 9pm, or calling while you’re mid-session, usually hear nothing back. Zurvo answers with your real menu, your rates, and your policies, then uses lead capture to collect the service, preferred times, and the client’s contact details. Human handoff emails you instantly and lets you take over the chat between sessions.

Because answers are grounded in your own content, it explains your modalities and cancellation policy the way you wrote them — and it stays on the front-desk side of the line. It doesn’t give health advice, assess injuries, or tell anyone whether massage is right for them; it shares what your site says and brings those questions to you. AI Insights then shows you what visitors asked that your site couldn’t answer, so your menu keeps getting better at filling the table. If the whole studio is you and one room, the business owners page covers that setup too.

Zurvo starts at $39/mo after the 3-day free trial — compare plans, start your trial, or watch it answer on the demo.

Frequently asked questions.

How does an AI chatbot help my massage therapy studio?

Most inquiries arrive while you're in session with your phone silenced. Zurvo answers those visitors on your website 24/7 — services, rates, first-visit questions, gift certificates — and captures the appointment request with the client's name and phone, emailed to you right away. You call back between sessions with the details already in hand instead of losing the booking to a studio that answered first.

Will it give health advice or tell someone if massage will help their pain?

No. Zurvo answers front-desk questions — services, pricing, policies, what to expect — and stays out of anything clinical. It won't judge whether massage suits a condition, an injury, or a pregnancy, and it doesn't ask for health details. Those conversations belong with you, so it offers to pass the client to your team instead.

Can it tell clients whether their insurance or HSA covers massage?

It relays only what your website states — for example, that you accept HSA/FSA cards or provide receipts for reimbursement. It never verifies a specific client's coverage or promises reimbursement. If someone needs more than what you've published, it captures their question and contact details so you can follow up with a real answer.

Can it book the appointment?

No — Zurvo doesn't touch your calendar. It captures the request — service, session length, preferred times, name, and phone — and emails it to you, so you or your front desk confirm the slot and keep control of the book. Clients get an instant reply instead of voicemail, and you schedule on your terms.

I'm a solo practitioner. Is this worth it for one table?

That's the setup it helps most — when you're the therapist and the front desk, every session means an unanswered phone. Setup takes about five minutes: point Zurvo at your website, add the widget with one line of code, and it starts answering. Plans start at $39/mo with a 3-day free trial.

Answer every customer, even when your team can't.

See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.

3-day free trial · Monthly or annual billing · Cancel anytime