Zurvo

AI Chatbot for Orthodontists.

An AI chatbot for orthodontists that answers parents' questions 24/7, captures consultation requests on your website, and sends them to your front desk fast.

3-day free trial · Monthly or annual billing · Cancel anytime

Zurvo AI chatbot for Orthodontists
24/7
Always answering
~5 min
Typical setup
3 days
Free trial

After the referral

Be the practice that answers when families start comparing.

Orthodontic treatment starts with research, not a phone call. The family dentist mentions a referral, and that evening a parent is on their couch comparing two or three practices — do you offer free consultations, what ages do you see, do you have clear aligners as well as braces, is there a monthly payment plan. Your clinical team is chairside all day and your front desk is juggling check-ins, so the website is often the only thing answering. Zurvo replies the moment that parent lands on your site, using your own pages, so your practice is the one that responded first.

  • Answers consultation, ages-treated, and payment-plan questions on the spot
  • Works at 9pm on a school night, when parents actually do their comparing
A Zurvo widget answer for an orthodontic practice drawn from the practice's own website

How it works

Live on your website in three steps.

Setup fits between two adjustment appointments. Point Zurvo at your website and upload anything else you want it to know — your new-patient forms overview, financial and payment-plan pages, braces and aligner care instructions, retainer policies — and it trains on that content. Paste one line of code into your site and the widget is live. Every answer comes from your own material; if a question falls outside it, the bot says so instead of guessing at a fee or a policy you never published.

  • 1. Point Zurvo at your website and upload extras like your financial policy or care instructions
  • 2. Add the widget with a single line of code
  • 3. It answers visitors, captures consultation requests, and logs every question it couldn't answer
The one-line embed code that adds the Zurvo widget to an orthodontic practice's website

The front-desk questions

What questions can a chatbot answer for an orthodontist?

An orthodontic chatbot answers the front-desk questions your team repeats all day: whether you're taking new patients, what happens at a first consultation, the ages you treat, whether you offer clear aligners or ceramic braces, your hours and locations, and the insurance and payment options your website lists. It does not give orthodontic advice — whether a child needs early treatment, or how long a case will take, is your doctor's call at the consultation, and Zurvo says exactly that. Parents respect the honesty, and your team keeps the clinical conversation where it belongs: in the chair.

  • Fields new-patient, first-visit, ages, retainer, and appliance questions from your own content
  • Relays what your site says about accepted insurance and payment plans — never verifies a family's coverage
Zurvo answering a question on an orthodontic practice's website and offering to capture the visitor's details

Consultation requests

Can a chatbot handle consultation requests for my practice?

It captures them — your front desk still schedules. When a parent is ready, Zurvo collects the details your team needs for the callback: who the consultation is for, a rough age, whether they're interested in braces or aligners, and a name and phone number. The conversation lands in your team's inbox immediately, so the front desk calls back and books the consult while your practice is still the one the family is excited about — and if a parent has a question mid-chat that needs a human, a teammate can step in and take over.

  • Collects the patient, the interest, and contact details in one conversation
  • Emails your front desk right away, so the callback comes from you before the practice down the road
Zurvo handing a website conversation to the orthodontic practice's team with the visitor's details attached

Know what families ask

See the consults your website is losing.

Your website covers what you thought to write; families ask about everything else. Zurvo records every conversation and surfaces the questions that went unanswered — adult treatment, aligner touch-ups after past braces, retainer replacement, whether you see both kids in one visit, a financing option you offer but never listed. Each gap is a page worth adding before the next parent bounces to another practice's site.

  • Spot the treatments, policies, and payment questions your pages don't cover
  • Fix the gaps that quietly cost you consultation requests
Zurvo AI Insights showing the questions an orthodontic practice's chatbot couldn't answer

An AI chatbot for your orthodontic practice.

Zurvo is an AI chatbot for orthodontists that answers website visitors 24/7 and captures the consultation requests your busy front desk would otherwise miss. Parents research braces and aligners at night, compare several practices, and go with whoever responds first — Zurvo replies instantly from your own pages, and lead capture collects the family’s details before they move on to the next tab. Human handoff emails your team right away and lets anyone jump into a conversation when a parent wants a real person.

It answers front-desk questions — new patients, first visits, ages, appliances, hours, and the insurance and payment information your site lists — and leaves clinical questions to your doctor, saying so honestly when a parent asks. Because Zurvo gives grounded answers, it won’t invent a fee or a plan you don’t offer; it admits what it doesn’t know and captures the lead instead. AI Insights then shows every question your site couldn’t answer, so your pages keep improving. Practices already using it for general dentistry can see the dentists page for the same approach.

It’s $39/mo to start after a 3-day free trial — check the pricing or see it answer live.

Frequently asked questions.

How does an AI chatbot help my orthodontic practice?

Orthodontics is a comparison purchase — families often visit more than one practice's website before requesting a consult, and the practice that responds first has the edge. Zurvo answers on your site around the clock, handles the routine questions your front desk repeats between check-ins, and captures each family's details so your team follows up fast.

Does it give orthodontic advice?

No. It won't say whether a seven-year-old needs an expander, whether someone is a candidate for aligners, or how long treatment will take — those are clinical judgments your orthodontist makes at the consultation, and the bot says so plainly. It sticks to front-desk information from your site and doesn't ask for medical or health details.

Can it tell a parent whether we take their insurance?

It shares what your website publishes — the plans you work with and what your financial page says about payment plans, FSA and HSA use, or in-house financing. It never verifies an individual family's benefits or quotes their out-of-pocket cost; it captures that question and passes it to your treatment or financial coordinator to confirm.

Can it schedule the consultation?

No — Zurvo doesn't connect to your practice management system or your schedule. It captures the consultation request with the patient's name, age range, interest, and a phone number, and emails it to your front desk. Your team offers the actual times, so the chair schedule stays entirely under your control.

What about a broken bracket or a poking wire?

If your site publishes braces-care instructions, Zurvo can relay them — the same page your front desk points patients to. It won't judge how urgent a problem is; it tells the patient to call the office and captures their details so your team reaches out. Setup takes about five minutes, and plans start at $39/mo with a 3-day free trial.

Answer every customer, even when your team can't.

See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.

3-day free trial · Monthly or annual billing · Cancel anytime