AI Chatbot for RV Repair & Service.
An AI chatbot for RV repair shops that answers slide-out, roof-leak, and rig-size questions 24/7, captures the service request, and emails your service writer.
3-day free trial · Monthly or annual billing · Cancel anytime
The trip is Friday
Answer the owner whose slide-out just stopped moving.
RV problems have a deadline attached. The slide-out grinds to a stop while they're packing, the roof AC quits in a heat wave two states from home, the water heater won't light the night before a two-week loop. That owner is on your website right now asking one thing: can this shop get me back on the road before the trip. If nobody answers, they keep scrolling to the next shop — or the next mobile tech. Zurvo answers the moment they land: what you work on, whether you take their rig, what happens next.
- Fields slide-out, awning, AC, furnace, and water-heater questions on the spot
- Keeps working nights and weekends, when owners are actually prepping for trips
How it works
Live on your website between two work orders.
Setup is not a winter project. Zurvo learns your shop the way a new service writer would — from your website plus anything you upload: services, bay clearance and rig limits, shop rate, warranty lines you're authorized for, drop-off policy. One pasted line of code puts the widget on your site. If an owner asks something none of that content covers, Zurvo says it doesn't know rather than promising a repair window or a rate you never posted.
- 1. Give Zurvo your website address and upload files like your rate sheet or warranty authorizations
- 2. Paste the one-line embed — most shops are done in about five minutes
- 3. It answers owners, captures service requests, and shows you what it couldn't answer
Motorhomes, trailers, fifth wheels
How much does an RV repair chatbot actually know?
An RV repair chatbot can answer the questions your service writer fields all day: do you work on Class A diesels or just towables, can a 40-foot fifth wheel fit in your bay, do you reseal roofs, do you service Onan generators or Dometic and Norcold fridges, do you do wheel bearings and trailer brakes, do you winterize. Zurvo answers from your own site, so it reflects the rigs and systems you actually take — and when someone asks about work you've never listed, it says it doesn't know and captures their contact info instead of guessing.
- Answers rig-type, length-limit, appliance, chassis, and roof questions with your real capabilities
- Handles winterization, de-winterization, and pre-trip inspection questions in season
Capture the service request
Turn 'can you look at it?' into a work order waiting in your inbox.
The difference between a browser and a booked job is the details. Zurvo collects them in the chat — the rig's year, make, and length, what's acting up, whether it's an extended-warranty or insurance claim, and when they need it back — along with the owner's name and phone. The whole exchange arrives in your service writer's email, and a stranded traveler who needs a human can get one — any teammate can pick up the chat mid-conversation. By the time you call back, you already know the rig, the symptom, and the deadline; no game of twenty questions about the roof.
- Collects the rig, the symptom, the timeline, and contact details in one conversation
- Emails your service writer immediately, with live takeover for urgent cases
Know your season
See what owners ask before the spring rush hits.
Winter is when RV owners plan — and when your site quietly loses them. Zurvo records every conversation and highlights what it couldn't answer: delamination repair, a particular extended-warranty plan, mobile service, squeezing in a pre-trip inspection. The pattern shows up months before the spring rush does, so you can get the answers onto your site while the bays are still slow.
- Spot the systems, warranty plans, and services owners ask about that your site doesn't cover
- Watch demand build in the off-season so your site is ready for the rush
An AI chatbot for your RV repair shop.
Zurvo is an AI chatbot for RV repair shops that answers owners on your website 24/7 — rigs, systems, rig-size limits, drop-off policy — and captures the service request as a lead. RV repair runs on a season and a backlog: everyone de-winterizes in the same month, every breakdown has a departure date attached, and your service writer can’t answer the phone and write estimates at the same time. Zurvo fields the website questions from your own content, and lead capture collects the rig, the symptom, and the owner’s phone number before they wander off to the next shop’s site. Human handoff emails your team instantly and lets anyone take over the chat when a stranded traveler needs a person.
Because answers are grounded in your own site, Zurvo won’t promise a turnaround time you never posted or claim you service a chassis you don’t — it says it doesn’t know, and the visitor becomes a callback instead of a lost job. AI Insights shows you every question it couldn’t answer, so your site closes those gaps before the spring rush. Running the front counter and turning the wrenches yourself? The business owners page shows how solo operators set it up.
Plans begin at $39/mo after a 3-day free trial — look over pricing, start a trial, or test it on the demo.
Frequently asked questions.
Will it know which rigs and systems we work on?
Yes, if your website or uploaded documents spell it out. Zurvo trains on your own content, so it answers with the rig types, lengths, appliances, and chassis work you actually handle — motorhomes and towables alike. Ask it about something your site never mentions and it says it doesn't know rather than guessing, and the gap shows up in Insights.
Can it answer extended-warranty and insurance questions?
It answers whatever your site says about the plans you accept and how claims work at your shop — which administrators you deal with, whether you bill them directly, what the owner pays up front. It won't invent claim coverage or approval amounts; anything not in your content gets an honest 'I don't know' and a captured lead for your service writer.
What does an AI chatbot do for an RV repair shop?
RV owners shop with a deadline — a trip, a season opener, a rig stuck two states from home. Zurvo answers them on your website 24/7 with what you service and what happens next, then captures the rig details and contact info as a lead and emails your service writer. The owner who would have moved on to the next shop becomes tomorrow's callback.
Does it schedule the service appointment?
No. Zurvo doesn't book appointments or manage your bays. It captures the request — the rig, the problem, the owner's timeline, and their contact details — and emails your team, so your service writer calls back, sets the drop-off, and keeps control of the schedule and the backlog.
What are the setup time and the price?
Call it five minutes: Zurvo crawls and trains on your site, and the widget installs with one pasted line of code. It's $39/mo to start once the 3-day free trial ends — opening the trial takes a card, and canceling is something you do yourself in the dashboard.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime