Zurvo

AI Chatbot for Tire Shops.

An AI chatbot for tire shops that answers size, flat-repair, and walk-in questions 24/7, captures the lead, and gets every tire request to your counter fast.

3-day free trial · Monthly or annual billing · Cancel anytime

Zurvo AI chatbot for Tire Shops
24/7
Always answering
~5 min
Typical setup
3 days
Free trial

The flat doesn't wait

Catch the driver with a nail in their tire before the next shop does.

A flat tire sets its own schedule. The TPMS light comes on during the commute, a screw shows up in the tread on a Sunday, or the spare goes on in a parking lot and the driver searches for the nearest shop from their phone. They want three answers fast: are you open, can you get me in, and can this tire be saved. Your counter is busy mounting a set of four. Zurvo answers the moment they land on your site — hours, services, what to do next — so the job comes to your bays.

  • Handles flat-repair, walk-in, and hours questions on the spot
  • Working nights and weekends, when the phone stops but the searching doesn't
A Zurvo widget answer for a tire shop customer drawn from the shop's own website

How it works

Running on your website in three steps.

Setup takes less time than a mount and balance. Give Zurvo your website address and upload anything else you want it to know — the tire brands and lines you stock, your services, road hazard warranty terms, disposal and TPMS service fees — and it trains on that content. Paste one line of code into your site and the widget is live. Every answer after that comes out of your own material — and if a question falls outside it, the bot admits as much rather than floating a price you never published.

  • 1. Point Zurvo at your website and upload files like your warranty terms or service menu
  • 2. Add the widget with a single line of code — done before the next car is off the lift
  • 3. It answers customers, captures requests, and shows you every question it couldn't answer
The one-line embed code that adds the Zurvo widget to a tire shop's website

The counter questions

Can a chatbot handle the questions your counter fields all day?

A tire shop chatbot can answer the questions your counter fields all day: whether a puncture can be patched or the tire has to be replaced, if you take walk-ins, whether you'll mount tires a customer bought online, what an alignment runs alongside a new set, and which brands you carry. Zurvo answers from your own website, so it reflects your real policies — if you won't repair a sidewall puncture or plug within an inch of the shoulder, that's exactly what it tells the customer.

  • Fields patch-vs-replace, walk-in, rotation, balancing, alignment, and TPMS questions from your content
  • States your actual policies on outside tires, used tires, and repairs — not a generic script
A customer uploading a photo of their damaged tire in the Zurvo chat composer

Size and stock requests

Can a chatbot tell a customer if their tire size is in stock?

Not from a live inventory feed — Zurvo doesn't connect to your point of sale. What it does instead is answer from the brands, lines, and services on your website, then capture the request the counter needs: the size off the sidewall, like 225/65R17, the vehicle, and the customer's name and phone. The conversation lands in your counter's inbox with everything attached, so the callback quotes real stock and a real price — and if the customer is sitting on a donut spare, a teammate can step into the chat and sort it out live.

  • Collects tire size, vehicle, and contact details in one conversation
  • Emails your counter immediately so the callback quotes real stock, not guesses
Zurvo handing a tire customer's conversation to the shop's team with the details attached

Know what drivers ask

See the sales your website is losing.

Tire demand is seasonal and specific, and your website only covers what you thought to write. Zurvo logs every conversation and singles out the questions that went unanswered — winter changeovers, trailer tires, run-flats, financing, a brand you carry but never listed. Each one is a page worth adding before the next driver bounces to the shop down the road.

  • Spot the sizes, brands, and services customers ask about that your site doesn't cover
  • Fix the content gaps before the seasonal rush finds them
Zurvo AI Insights showing the questions a tire shop's chatbot couldn't answer

An AI chatbot for your tire shop.

Zurvo is an AI chatbot for tire shops that answers website visitors 24/7 and captures the tire requests your busy counter would otherwise miss. Flats, worn tread, and TPMS lights don’t wait for business hours, and the driver searching from the roadside contacts whoever answers first. Zurvo responds the moment they reach your site — from your own services, brands, and policies — and lead capture collects the size, vehicle, and phone number before the visitor moves on. Human handoff emails your team right away and lets anyone jump into the chat when a customer is stuck on a spare.

Because Zurvo gives grounded answers, it won’t invent a price for a set of four or claim you stock a brand you don’t — it says it doesn’t know, and captures the lead instead. AI Insights then shows you every question your site couldn’t answer, so your pages keep getting better. Owner-operators juggling the counter and the bays can see what that looks like on the business owners page.

It’s $39/mo to start after a 3-day free trial — check the pricing, sign up for the trial, or see it answer live.

Frequently asked questions.

Can it tell a customer whether their tire is repairable?

It answers with your shop's repair policy, if your website or uploaded documents spell it out — for example, that you patch punctures in the tread but replace tires with sidewall damage or worn-out tread. The final call still belongs to your techs on the lift: it captures the customer's details, and the customer can upload a photo of the damage right in the chat, so your team responds with eyes on the actual tire.

Will it know which tire brands we carry?

Yes, when your website or uploads list them. Zurvo trains on your own content, so it talks about the brands and lines you actually stock — and your policies on used tires or customer-supplied tires. Ask it about a brand you've never listed and it says it doesn't know rather than inventing an answer, and that question shows up in Insights so you can add it.

How does an AI chatbot help my tire shop?

Tire work is urgent and price-shopped — drivers with a flat or a worn set contact several shops and go with whoever responds first. Zurvo answers on your website 24/7, handles the repair-or-replace and walk-in questions instantly, and captures the customer's size, vehicle, and phone number so your counter calls back before a competitor picks up.

Does it check inventory or book the appointment?

Neither — and it won't pretend to. Zurvo doesn't connect to your inventory system or your schedule. It answers from your website, captures the tire size, vehicle, and contact details, and emails them to your team. Your counter confirms stock, quotes the price, and books the slot on the callback, so nothing gets promised that isn't on the shelf.

What does it cost, and how long does setup take?

Less time than a mount and balance. Zurvo crawls your website, trains on what it finds, and goes live once you paste a single line of code. Plans begin at $39/mo; the 3-day free trial needs a card up front, and cancellation is self-serve.

Answer every customer, even when your team can't.

See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.

3-day free trial · Monthly or annual billing · Cancel anytime