AI Chatbot for Towing Companies.
An AI chatbot for towing companies that answers stranded drivers 24/7, captures location and vehicle details, and gets every request to your dispatcher fast.
3-day free trial · Monthly or annual billing · Cancel anytime
Drivers need help now
Answer the driver on the shoulder at 2am.
Nobody browses a towing website. They land on it from the side of the road — dead battery in a parking garage, blowout on the highway, car that won't start after the bar closes. If your phone line is on another call or your site makes them hunt for answers, they're already dialing the next tow company. Zurvo answers the instant they arrive: yes you're open, yes you cover that stretch of road, here's what happens next.
- Responds immediately, at 2am on a holiday the same as 2pm on a Tuesday
- Answers coverage, hours, and what-do-I-do-now questions while your line is busy
How it works
On your website in three steps.
Setup fits between two dispatch calls. Point Zurvo at your website and any documents you upload — coverage area, rates, impound lot hours, accepted payment — and it trains on that content. Add the widget with one line of code. From then on it answers drivers from your own material, and when a question isn't covered, it says it doesn't know instead of quoting a rate you never set.
- 1. Point Zurvo at your website and upload any documents you want it to know
- 2. Add the widget with a single line of code — about five minutes total
- 3. It answers drivers, captures requests, and shows you what it couldn't answer
Capture the tow request
What details can a chatbot collect from a stranded driver?
A tow request is only useful with the details: where the car is, what it is, and what happened. Zurvo asks in the chat — cross street or mile marker, make and model, flat tire or no-start or accident — and captures the driver's name and phone with it. Your dispatcher gets an email notification with the whole conversation, and anyone on the team can take over the chat live when a job needs a person. The callback starts with the facts instead of twenty questions.
- Collects name, phone, location, vehicle, and what happened in one conversation
- Emails the details to your dispatcher the moment they're captured
Light-duty or heavy-duty
Can a chatbot tell light-duty from heavy-duty tow jobs?
Zurvo can, as long as your site spells it out. Not every tow is the same truck — drivers ask whether you can flatbed a lowered car, winch an SUV out of a ditch, haul a box truck, or handle a motorcycle without scratching it. Zurvo answers from your own site, so it reflects the trucks and services you actually run — light-duty, heavy-duty, or both. It also fields the awkward ones your dispatcher answers all day: impound lot hours, release fees, what payment you take at the yard.
- Answers light-duty vs heavy-duty, flatbed, motorcycle, and winch-out questions with your real capabilities
- Handles impound, release, and payment questions so your dispatcher doesn't have to
Know what drivers ask
See the requests your website is losing.
Every conversation is saved, and Zurvo shows you what drivers ask most — including the questions it couldn't answer. If people keep asking whether you cover a certain highway, tow RVs, or do private-property removals, you'll see it. Put those answers on your site and the next stranded driver gets a yes instead of silence.
- Spot the routes, vehicle types, and services drivers ask about that your site doesn't cover
- See every unanswered question so you can close the gap
An AI chatbot for your towing company.
Zurvo is an AI chatbot for towing companies that answers stranded drivers 24/7 and captures the location and vehicle details your dispatcher needs. Towing is a 24/7 business run from a phone that’s already ringing. Zurvo answers the drivers your line can’t — from your own coverage area, services, and rates — and uses lead capture to collect the name, phone, location, and vehicle while they’re still on the page. Human handoff emails your dispatcher immediately and lets anyone on the team take over the chat when a job is urgent.
AI Insights shows you every question drivers asked that your site couldn’t answer, so your coverage pages keep getting better. If you run dispatch, see how teams use it on the operations teams page.
Plans start at $39/mo with a 3-day free trial — see pricing, start your 3-day trial, or try it live.
Frequently asked questions.
How does an AI chatbot help my towing company?
Towing is won in the first minute. Zurvo answers stranded drivers on your website 24/7 — coverage, hours, what to do next — and captures their name, phone, location, and vehicle while they're still on the page. Your dispatcher gets the details by email right away, so the callback happens before the driver tries the next company.
Can it collect the driver's location and vehicle details?
Yes, in the conversation. It asks where the driver is — address, cross street, or mile marker — plus the make and model and what happened, and captures that along with their name and phone. Your team gets the full conversation, so the callback starts with the facts.
Does it dispatch the truck?
No. Zurvo doesn't dispatch or touch your board. It captures the request and gets it to your team by email, and your dispatcher decides which truck rolls and when. For urgent jobs, anyone on your team can also jump into the chat and take over live.
Will it know the difference between our light-duty and heavy-duty services?
Yes, if your website or uploaded documents spell it out. Zurvo answers from your own content, so it reflects the trucks and services you actually run. If a driver asks about something your site doesn't cover — say, hauling a loaded box truck — it says it doesn't know rather than guessing, and captures their number so your dispatcher can answer.
How long does setup take, and what does it cost?
Most towing companies are live in about five minutes: Zurvo crawls your site, trains on the content, and you paste a single line of code. Pricing starts at $39/mo after a 3-day free trial — you'll need a card to start the trial, and canceling is self-serve.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime