AI Chatbot for Veterinary Clinics.
An AI chatbot for veterinary clinics that answers pet owners 24/7, captures appointment requests, and gets new-client details to your front desk fast.
3-day free trial · Monthly or annual billing · Cancel anytime
The phone vs. the exam room
Answer pet owners while your team is in the exam room.
A vet clinic's front desk does two jobs at once — checking in the 9am nail trim while the phone rings with someone asking if you see rabbits. Meanwhile, pet owners are on your website at 10pm comparing clinics, wondering if you're taking new patients and what a first visit involves. Zurvo answers them the moment they ask, from your own site — hours, species you see, new-client info — so the question gets a response even when every hand in the building is holding a leash. It's not for emergencies: a pet in trouble needs your phone line or the nearest emergency animal hospital, and Zurvo can point owners to whatever after-hours instructions your site publishes.
- Answers hours, services, and new-patient questions while your team handles the lobby
- Works nights and weekends — when pet owners actually research a new vet
How it works
Trained on your clinic's content, live the same day.
Setup fits into a lunch break between surgeries. Point Zurvo at your website and upload anything else you want it to know — your new-client forms, boarding requirements, wellness plan details, accepted payment options — and it trains on that content. Paste one line of code into your site and the widget is live. From then on it answers from your own material, and when a question falls outside it, it says it doesn't know instead of improvising an answer about someone's pet.
- 1. Point Zurvo at your website and upload files like new-client forms or boarding policies
- 2. Add the widget with a single line of code — about five minutes
- 3. It answers pet owners, captures requests, and shows you what it couldn't answer
The front-desk questions
What questions can a chatbot answer for a veterinary clinic?
A veterinary chatbot answers the front-desk questions your team repeats all day: whether you're accepting new patients, which species you see, what to bring to a first visit, vaccination requirements for boarding or grooming, payment options, and hours. It answers from your own website, so a clinic that sees dogs and cats only says exactly that. What it never does is practice medicine — no diagnosing, no judging whether a symptom can wait until morning, no dosage or treatment answers. Those go to your team, and pet owners trust a clinic more for saying so.
- Fields new-patient, species, first-visit, records-transfer, and boarding-requirement questions from your content
- Leaves anything medical — symptoms, urgency, medications — to your veterinarians
Capture the appointment request
Turn website visitors into appointment requests.
Plenty of pet owners comparing vets never call — they read your site, form an impression, and move on. Zurvo talks with them, answers what they need, and captures the appointment request: their name and phone, the pet's name and species, and what the visit is for — a new-puppy exam, vaccines, a dental cleaning, a senior wellness check. Your front desk gets an email with a summary and recent transcript and schedules the appointment on the callback, with the details already in hand. When a conversation needs a person, anyone on your team can take it over live.
- Collects owner, pet, and reason-for-visit details in one conversation
- Emails your front desk immediately — your team schedules and keeps control of the calendar
Know your clients
See what pet owners keep asking.
Every conversation is saved, and Zurvo shows you the questions pet owners ask most — including the ones it couldn't answer. If people keep asking whether you see guinea pigs, offer laser therapy, or take a certain payment plan, you'll see it. Add those answers to your site and the next owner researching at midnight gets a yes instead of a shrug — before they try the clinic across town.
- Spot the species, services, and policies owners ask about that your site doesn't cover
- See every unanswered question so you can close the gap
An AI chatbot for your veterinary clinic.
Zurvo is an AI chatbot for veterinary clinics that answers pet owners on your website 24/7 and captures appointment requests for your front desk. Owners research a new vet at night, after the move, or right after the shelter paperwork — asking if you take new patients, whether you see their bearded dragon, and what a first visit costs to walk in the door. Zurvo answers from your own site, and lead capture collects the owner’s details and the pet’s before the visitor moves on. Human handoff emails your team right away and lets anyone step into the chat when a conversation needs a person.
The boundary is deliberate: Zurvo handles front-desk questions, not medical ones. It won’t weigh in on symptoms, urgency, or medications, and it isn’t an emergency line — because it gives grounded answers from your published content, it says “ask the clinic” instead of guessing about someone’s pet. AI Insights then shows you every question your site couldn’t answer, so your pages keep improving. Practice owners juggling the desk and the exam rooms can see the bigger picture on the business owners page.
It’s $39/mo to start with a 3-day free trial — check pricing, start your trial, or watch it answer on the live demo.
Frequently asked questions.
How does an AI chatbot help my veterinary clinic?
It answers pet owners on your website around the clock — new-patient availability, species you see, first-visit details, hours — and captures appointment requests with the owner's contact info and the pet's details. Your front desk follows up and schedules, with fewer phones ringing during appointments and fewer researching owners lost to the next clinic on the list.
Does it give veterinary advice?
No. Zurvo doesn't diagnose, assess symptoms, recommend treatment, or answer medication questions — anything clinical goes to your team. It's also not for emergencies: an owner with a pet in distress should call your clinic or an emergency animal hospital, and the bot can surface whatever emergency guidance your website already publishes.
Can it tell a client whether we take their pet insurance or payment plan?
It repeats what your website states — for example, that you accept CareCredit or that clients can submit claims to their pet insurance for reimbursement — and cites the page. Verifying an individual client's coverage or benefits isn't something it can do, so it captures the question and passes it to your front desk to confirm.
Can it book appointments?
No — Zurvo doesn't connect to your practice management software or your calendar. It captures the appointment request — owner, pet, and reason for the visit — and emails it to your team, and your front desk schedules it. Your team keeps control of the appointment book, including how sick visits and surgeries get slotted.
What does it cost, and how long does setup take?
Most clinics are live in about five minutes: Zurvo crawls your website, trains on the content, and you paste a single line of code. Plans start at $39/mo after a 3-day free trial — a card is required to start, and canceling is self-serve.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime