Why Zurvo.

There is no shortage of AI customer support tools. Zurvo is a focused one: an AI chatbot for your website that answers from your own content, shows where each answer came from, and hands off to your team when it can’t help.

Here is what it does.

It answers from your approved knowledge.

Zurvo’s chatbot answers from the knowledge you give it: your documents, your website, your business profile. It can show where an answer came from, so you and your customers can see the basis for a response. The AI draws from your content rather than the open web.

It hands off when it can’t help.

When Zurvo doesn’t have an answer in your content, it hands off to your team instead of stretching to answer. The AI handles the common, well-documented questions; your team handles the rest.

Human-in-the-loop: a clean handoff to your inbox.

When a person is needed, Zurvo hands off to your team’s inbox with full context: conversation history, an AI-generated summary, assignment, SLAs, canned replies, and internal notes. Your team stays in control of the moments that matter, and customers get a smooth handoff on everything the AI can’t cover.

Security and control.

Multi-tenant data isolation, role-based access control, audit logs, encryption in transit and at rest, and LLM usage accounting are in production today. For SSO/SAML, SOC 2, HIPAA/BAA, and data residency, we are direct: these are delivered as part of an enterprise engagement or on our roadmap, not pre-certified claims. See our Security & Trust page for the line-by-line breakdown.

Built on your own knowledge.

Your chatbot is only as good as what it knows. Crawl your website, upload your documents, and let the platform auto-build a business profile from them. The AI answers from that content, so its responses match what you’ve actually published. As your policies and products change, you update the knowledge and the chatbot stays current.

Live in days, not quarters.

Zurvo is built to go live in days, with no code to write and no integration project to scope. Upload your documents, crawl your site, let the platform auto-build a business profile, review, and deploy the embeddable widget on your site.

How we compare to the alternatives.

Against larger suites like Intercom Fin, Ada, Sierra, and Zendesk AI, Zurvo is a focused, simple, fast-to-deploy AI support chatbot that answers from your content and hands off to your team. Against building it yourself, you get that plus a human handoff workflow out of the box, so your engineers aren’t maintaining it as a side project.

The short version.

Zurvo answers from your content, hands off to your team when it can’t help, and goes live in days.

Try it live.

The fastest way to evaluate Zurvo is to watch it answer and hand off on your own content. Try it live and see how it works.