AI Chatbot for Truck & Diesel Repair.
An AI chatbot for truck and diesel repair shops that answers breakdown, DPF, and fleet questions 24/7 and captures the repair request as a lead.
3-day free trial · Monthly or annual billing · Cancel anytime
Breakdowns don't wait
A derated truck is losing money by the mile.
The driver on your website at 1am isn't browsing — he's parked on a ramp with a check engine light, a 5-mph derate counting down, and a load that's due in the morning. If your site can't tell him whether you do roadside, whether you touch his engine, and what happens next, he's calling the next shop on the search results. Zurvo answers the moment he lands — whether you run mobile service, which engines your site says you cover, and how to get your shop the details — so the next call he makes is to you.
- Answers roadside, mobile service, and after-hours questions at 1am the same as 1pm
- Tells the driver what you work on — engines, aftertreatment, trailers, reefers — from your own site
How it works
On your website between two work orders.
Feed it what you'd hand a new service writer: your website, plus any files worth uploading — engine makes you cover, shop hours, mobile-service area, fleet program details. Zurvo trains on that content, and the widget goes live once you paste a single line of code into your site. A question it can't source from your material gets an honest 'I don't know' rather than a labor rate you never posted.
- 1. Point Zurvo at your website and upload anything else it should know
- 2. Paste the one-line embed — done before the parts truck shows up
- 3. It answers visitors, captures repair requests, and shows you what it couldn't answer
Capture the job
What details can a chatbot collect from a broken-down driver?
The ones your service writer needs before calling back: where the truck is, what it is, and what it's doing. Zurvo asks in the chat — exit number or yard address, tractor or trailer, year and engine, fault codes on the dash, loaded or empty — and captures the driver's name and number with it. The full transcript hits your service desk's inbox as soon as it's captured, and when a unit is down with the clock running, any teammate can step into the conversation and finish it live.
- Collects location, unit, engine, symptoms, and contact details in one conversation
- Emails your service desk immediately, with live human takeover when it's urgent
Fleet accounts
What questions can a chatbot answer for a fleet manager?
The ones that decide whether your shop makes the vendor list: do you handle scheduled PM services, can you take a fleet of day cabs on a maintenance program, do you do DOT inspections and annual FHWA stickers, will you invoice on net terms. Zurvo answers from your own fleet-program pages, so a maintenance manager researching shops at 9pm gets real answers instead of a contact form — and leaves a name and number your service manager can call in the morning. Same for the owner-operator asking about DPF cleanings, forced regens, or an ECM diagnostic before he commits to a bay.
- Answers PM program, DOT inspection, and fleet-billing questions with your real offerings
- Turns after-hours fleet research into a captured lead instead of a bounced visit
Know what rolls past
See the repair questions your website can't answer yet.
Freight doesn't announce which questions it's going to ask. Zurvo keeps a record of every conversation and flags the ones it had no answer for — air brake work, trailer alignments, reefer service, an aftertreatment repair on a make your site never mentions. Each flag is a page you could add, and each page you add turns the next breakdown into your work order instead of the shop's across the interstate.
- Spot the engines, services, and routes people ask about that your site doesn't cover
- Review the questions that stumped the bot and turn them into new site content
An AI chatbot for your truck and diesel repair shop.
Zurvo is an AI chatbot for truck and diesel repair shops that answers breakdown and fleet questions on your website 24/7 and captures the repair request as a lead. Heavy-duty repair runs on two clocks at once: the driver in limp mode who needs an answer in the next ninety seconds, and the fleet manager comparing PM programs on a Tuesday night. Your website meets both of them — and if it stays silent, so does your phone. Zurvo answers from your own services, coverage area, and fleet-program pages, uses lead capture to collect the unit, location, symptoms, and contact details, and emails your team the moment a request lands so a person can take over the urgent ones live.
Because it’s grounded in your own content, it never invents a labor rate, a warranty policy, or an engine make you don’t service — it says it doesn’t know and captures the number instead. AI Insights then shows you every question it couldn’t answer, so your site keeps getting better at winning breakdowns. If you also run a tow or recovery side, the towing page covers that half of the operation.
Pricing starts at $39/mo, and the 3-day free trial lets you watch it field real questions first — see pricing, start the trial, or try it live.
Frequently asked questions.
Will it know which engines and repairs we take on?
It knows what your website and uploaded documents say. If your site lists Cummins, Detroit, and PACCAR work, aftertreatment and DPF service, or that you don't touch automotive diesels, Zurvo answers accordingly. When someone asks about work your content doesn't cover, it says it doesn't know rather than guessing — and you'll see the gap in Insights.
How does an AI chatbot help my truck and diesel repair shop?
Downtime math decides who gets the call, and the shop that answers first usually wins. Zurvo answers drivers and fleet managers on your website 24/7 — services, engine makes, roadside coverage, fleet programs — and captures the unit, location, symptoms, and contact details as a lead. Your service desk gets an email right away, so the callback happens while the truck is still yours to win.
Does it dispatch our service truck or schedule the repair?
No. Zurvo doesn't dispatch, book appointments, or touch your board. It captures the request — who, where, what unit, what's wrong — and emails it to your team, so your service manager decides which truck rolls and when the bay opens up. For urgent breakdowns, anyone on your team can also step into the chat and handle it in person.
Can it handle both roadside breakdowns and shop work?
Yes, if your website covers both. Zurvo answers from your own content, so it reflects what you actually run — mobile service trucks, in-bay repairs, trailer work, or all three. A stranded driver gets your roadside coverage and what-to-do-next; a fleet manager gets your PM program details. Both leave contact details your team can act on.
What's the setup effort, and what does it cost?
Setup fits between two work orders: Zurvo crawls your site and trains on it, then you paste one line of code. From there it's $39/mo to start, with a 3-day free trial up front — you'll enter a card to open the trial, and you can cancel yourself without calling anyone.
Answer every customer, even when your team can't.
See Zurvo answer from your own services, pricing, and policies — and capture the lead when a customer needs you.
3-day free trial · Monthly or annual billing · Cancel anytime