Zurvo

Add an AI Chatbot to Wix — 5-Minute Install.

Add the Zurvo AI chatbot to your Wix site with one custom-code snippet in site settings. Works with any template — full step-by-step guide with plan requirements.

Add an AI chatbot to Wix in about five minutes.

Wix doesn’t have a Zurvo plugin — and it doesn’t need one. Zurvo’s chat widget is a single script tag, and Wix gives you a built-in Custom Code area to paste it into. That one snippet puts an AI chatbot on every page of your site, working the same across any Wix Editor template. This guide covers exactly where to paste it and what plan you need.

The 30-second overview: copy your embed snippet from Zurvo, paste it into Wix’s Custom Code panel (Settings → Custom Code), apply it to all pages, publish, and the chat launcher appears. About five minutes.

Before you start.

You’ll need:

  1. A Zurvo account. Any plan works — every account starts with a 3-day free trial (50 messages) you can use to install and test. Sign in at app.zurvo.ai.
  2. A trained chatbot. Point Zurvo at your website and upload any docs so it has content to answer from — about five minutes; see how it works.
  3. A Wix Premium plan. Site-wide custom code requires a paid Wix plan with a connected domain (see the plan note below). If you’re still on the free plan, this is the one prerequisite you can’t skip for a site-wide install.

Step 1: Copy your embed snippet from Zurvo.

  1. Sign in at app.zurvo.ai.
  2. Open your workspace and go to Install in the sidebar.
  3. Under Method 1: Script Tag, click Copy. Your snippet looks like this, with your own chatbot ID:
<!-- Zurvo Chat Widget -->
<script
  src="https://app.zurvo.ai/widget.js"
  data-zurvo-id="YOUR_CHATBOT_ID"
  async
></script>

Step 2: Paste it into Wix Custom Code.

  1. In your Wix dashboard, go to Settings.
  2. Under Advanced, click Custom Code (also reachable as Settings → Custom Code).
  3. Click + Add Custom Code (top right).
  4. Paste your Zurvo snippet into the code box.
  5. Give it a name like “Zurvo Chat Widget.”
  6. Under Add Code to Pages, choose All pages so the chatbot shows everywhere. Leave Load code on each new page selected.
  7. Under Place Code in, choose Body – end. (This loads the snippet just before the closing </body> tag, where the widget wants to be.)
  8. Click Apply.

Step 3: Publish and verify.

  1. Click Publish in the top-right of your Wix dashboard — custom code only runs on the published, live site, not in the editor preview.
  2. Open your live site in a normal browser tab (a private window avoids cached versions).
  3. Look for the chat launcher in the bottom-right corner. Click it — the widget opens to its hub with your greeting.
  4. Ask a test question to confirm you get a grounded answer.

Back in Zurvo’s Install page, the status indicator turns green (“Widget detected”) once Wix serves your live site with the snippet in place.

Customize the look.

The widget is styled in Zurvo, not in Wix:

  • Brand color, greeting, and hub content are set in your Zurvo dashboard.
  • Launcher position can be set from the snippet by adding data-position="bottom-left" (default is bottom-right).

See the chat widget page for the full list of options.

Troubleshooting

The launcher doesn’t appear on the live site. Custom code doesn’t run in the Wix editor preview — only on the published site. Publish, then reload your live URL in a private window. Confirm the code is set to All pages and Body – end, and that it’s toggled on in the Custom Code list.

Wix says custom code isn’t available. Site-wide custom code requires a Wix Premium plan with a connected domain and no Wix ads. On the free plan the Custom Code panel is unavailable or won’t run. Upgrade to any Premium plan, or as a stopgap embed the widget on a single page using the iframe embed from Zurvo’s Install page (this only shows on that one page).

Wix’s security is blocking the script. In late 2025 Wix tightened front-end security around custom code, and some snippets are held until the provider is recognized. The Zurvo snippet loads a standard external script from app.zurvo.ai; if a consent or security setting is intercepting it, allow app.zurvo.ai in your cookie/consent tool and re-publish.

A cookie-consent banner is holding it back. If you use Wix’s cookie consent or a third-party consent tool that blocks scripts until acceptance, categorize the Zurvo script as functional/necessary (or allow app.zurvo.ai) so it loads before consent gates it out.

Next steps

Installing elsewhere? See the guides for WordPress, Squarespace, Shopify, Webflow, and GoDaddy.

Frequently asked questions.

Will the chatbot slow down my Wix site?

No. The Zurvo snippet is a single async script that loads in the background, so it doesn't block your page from rendering. Wix loads your site content first and the chat launcher appears once the small script is ready. The widget itself runs from Zurvo's servers, not inside your Wix pages.

Does it work with my Wix template?

Yes. The widget floats above your page and doesn't depend on your template's structure, so it works the same on any Wix Editor template. Because it's added through Wix's own custom-code area, you don't have to change your design to fit it in.

Which Wix plan do I need?

Site-wide custom code — the method used here — requires a paid Wix Premium plan with a connected domain and no Wix ads. The free plan can embed HTML in a single element but can't run site-wide custom code, so the chatbot wouldn't appear on every page. If you're on the free plan, upgrade to any Premium plan or use the single-page embed as a stopgap.

Can I style the widget to match my brand?

Yes, in Zurvo rather than in Wix. Set the brand color, launcher position, and greeting in your Zurvo dashboard. You can also set the launcher corner from the snippet with a data-position attribute. See the chat widget page for details.

Do I need to know how to code?

No. You copy one snippet from Zurvo and paste it into Wix's Custom Code panel — no code to write. The whole process takes about five minutes.

Ready to add Zurvo to your website?

Train a chatbot on your own content, paste one snippet, and go live in minutes. Every account starts with a 3-day free trial.

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