Zurvo
Billing & Account

Update payment details and find invoices.

Open the Stripe billing portal from the Billing page to update your card, download invoices, change your plan, and manage your subscription.

Zurvo handles all payments through Stripe. Your card details, invoices, and receipts live in Stripe’s secure billing portal, which you open from the Billing page. Managing billing is owner-only.

Open the billing portal

  1. Go to the Billing page from the account menu (your avatar, top-right).
  2. Find the organization you want to manage.
  3. Click Manage billing on its row.

Zurvo creates a portal session and sends you to Stripe. Manage billing appears for organizations that are on a paid plan — an organization that hasn’t started a plan yet shows Upgrade instead, which opens checkout.

What you can do in the portal

Inside the Stripe billing portal you can:

  • Update your payment method — add or replace the card on file.
  • View and download invoices — every charge, with a downloadable receipt.
  • Change your plan — move between tiers or switch billing interval.
  • Manage your subscription — including cancellation.

Anything you change in the portal syncs back to Zurvo automatically, so your plan and usage limits stay in step. When you’re done, the portal returns you to Zurvo.

If a payment ever fails, see What happens if a payment fails for how to resolve it.

The Manage billing button on a paid organization row.

Frequently asked questions.

Where are my invoices?

In the Stripe billing portal. Click Manage billing on your organization's row on the Billing page — that opens the portal, where you can view and download every invoice, update your card, and change your plan.

Why don't I see a Manage billing button?

Manage billing appears once an organization is on a paid plan. An organization that hasn't started a plan yet shows Upgrade instead, which opens checkout. You also need to be the account owner.

Is my card stored by Zurvo?

No. Payments and card details are handled entirely by Stripe. Zurvo never stores your card number — it hands you to Stripe's secure portal and checkout for anything payment-related.

Still need help?

Reach out and we'll help you get set up — or start your free trial and see Zurvo on your own site.