Zurvo
Team & Roles

Work with multiple organizations.

Create and switch between organizations, each with its own dashboard and data, and understand how billing works when you run more than one.

An organization is a self-contained workspace: its own chatbot, knowledge base, conversations, leads, team access, and settings. If you run more than one business — or manage sites for clients — you can keep each one in its own organization under a single login.

Create an organization

Open the Organizations page from the account menu (your avatar, top-right) and use the Create a new organization form. Enter a Business name and, optionally, a Website URL, then click Create organization. Zurvo drops you into the new organization’s dashboard.

A new organization starts paused — its chatbot won’t answer visitors until you start a plan for it. See “Each organization is billed separately” below.

Switch between organizations

The Organizations page lists every organization you own, each with its plan badge and creation date, and highlights your Current one. Click Switch on any other organization to move into it. There’s also an organization switcher in the top bar of the dashboard for quick hopping.

Everything you see — the home stats, conversations, leads, knowledge base, and settings — belongs to the organization you’re currently in. The URL carries the organization’s ID, so each organization has its own dashboard.

Each organization is billed separately

Billing in Zurvo is per organization, handled through Stripe. Each organization needs its own active plan for its chatbot to work — there’s no shared or portfolio subscription, and no free tier. When you create a new organization it starts paused; activate it by starting a plan from the Billing page, which lists every organization you pay for in one place.

Learn how to start and switch plans in Manage your plan.

Team access spans your organizations

You invite each teammate once, then grant them access to whichever organizations you choose, at a role per organization. See Invite and manage your team for the full flow.

Note: Multiple organizations is a newer capability that’s currently rolling out. If you don’t see the Organizations page or the switcher, your account is running with a single organization for now.

The organizations list with a Current badge, plan badges, and Switch actions.

Frequently asked questions.

Does each organization need its own plan?

Yes. Billing is per organization through Stripe — each organization needs its own active plan for its chatbot to answer. A new organization starts paused until you start a plan for it from the Billing page.

Is my data shared between organizations?

No. Each organization is fully separate: its own chatbot, knowledge base, conversations, leads, and settings. Switching organizations changes everything you see to that org's data.

Can a teammate work across several organizations?

Yes. You invite a person once, then grant them access to any of your organizations, each at its own role — for example Admin in one and Agent in another.

Still need help?

Reach out and we'll help you get set up — or start your free trial and see Zurvo on your own site.