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Training Your Chatbot
Crawl your website, upload documents, and keep your knowledge base current.
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Crawl your website to train your chatbot.
Point Zurvo at your website and it crawls your pages into a searchable knowledge base — with a live progress view, per-plan page caps, and a cancel button.
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Keep your knowledge fresh with re-crawling.
Re-crawl your whole site or a single page on demand, and on the Scale plan turn on weekly auto-recrawl so your chatbot stays current as your site changes.
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Upload documents to your knowledge base.
Add PDFs, Word docs, PowerPoint decks, and text files to your chatbot's knowledge base — Zurvo extracts the content, chunks it, and makes it searchable.
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Add knowledge by typing text or scraping a URL.
Type facts straight into your knowledge base as owner-curated truth, or scrape a single web page — two quick ways to add or correct what your chatbot knows.
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Review, edit, and delete knowledge documents.
Open any document to read it, edit its content, or delete it — one at a time or all at once — so your chatbot always answers from clean, accurate knowledge.
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Protect your edits from being overwritten.
When you edit a crawled page by hand, Zurvo marks it as yours and shields it from re-crawls — so your corrections stick even as your website changes.
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Understand how your chatbot answers.
Your chatbot answers only from the knowledge you give it, cites its sources, and holds back when it isn't sure — here's why that grounded approach matters.
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Fix a gap with the Answer this loop.
When Insights surfaces a question your chatbot couldn't answer, one click carries it into the knowledge editor with the answer pre-titled — fix the gap in seconds.
Still need help?
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